Privacy Policy
Last Updated: 01/02/2023
Thank you for visiting epetss.com. At Petsupplieshouse Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and make use of our Site. By accessing or using our Site, you agree to the terms of this Privacy Policy.
Information We Collect
1.1 Personal Information:
We may collect personal information from you when you voluntarily provide it to us during your interaction with our Site. This includes but is not limited to, data such as:
Name
Email address
Phone number
Mailing address
Payment information
1.2 Automatically Collected Information:
When you visit our Site, we automatically collect certain non-personal information, such as your IP address, browser type, operating system, and referring website. This information helps us analyze trends, administer the Site, track user movements, and improve our services.
Use of Collected Information
We use the information we collect for the following purposes:
To process and fulfill your orders for pets products
To communicate with you regarding your orders, inquiries, and support requests
To personalize and improve your experience on our Site
To send you promotional offers, newsletters, and marketing materials (if you have opted in to receive such communications)
To conduct research and analysis to enhance our products and services
To ensure the security and integrity of our Site
To comply with legal obligations and protect our rights and the rights of our users
Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
With trusted third-party service providers who assist us in operating our business, processing transactions, and delivering products or services to you
With legal authorities or regulatory bodies when required by law or to protect our rights, safety, or property
In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred to the acquiring entity
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience and collect certain information automatically. Cookies are small text files stored on your device by your web browser. They allow us to recognize your device and remember certain information to improve our Site and provide personalized services.
By using our Site, you consent to the use of cookies and similar technologies as described in our Cookie Policy.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights and Choices
You have the right to:
Access, update, or correct your personal information
Object to the processing of your personal information
Withdraw your consent for receiving marketing communications
Request the deletion of your personal information
To exercise these rights or make any related inquiries, please contact us using the information provided in the “Contact Us” section below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
Contact Us
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please get in touch with us at support@epetss.com.
By using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
Petsupplieshouse Ltd
71-75 Shelton Street
London, WC2H 9JQ
support@epetss.com
(805) 738-9493
