Payment Policy

Epetss goal for every customer purchase transaction is to give the best value possible. When you shop at Epetss you are agreeing to the Payment Policy which includes:

• All orders payment must be verified to ensure payments are appropriately made from the correct buyer for the correct amount for goods and services delivered.

• When you purchase on the Website, you will be using a third-party payment processor, Stripe, that will collect your payment information and process your payment. We are not responsible for the collection, use, sharing, or security of your billing information by Stripe. The following payment method(s) are accepted by the third-party payment processor: American Express, Discover, MasterCard, Visa, Apple Pay, Google Pay.

• You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and the third-party payment processor(s) is true, correct, and complete.

• We offer cancellations on purchases made of the goods offered on our Website. We offer cancellations Only Before Fulfillment or before 10 hours from the purchase time. You may cancel your order by contacting us. You will not be charged a cancellation fee if you cancel your purchase. We will issue you a refund of the full purchase price that you paid if you cancel your purchase.

We reserve the right to cancel your purchase Only Before Fulfillment Processing or before 10 hours from the purchase time.

We will issue you a refund of the full purchase price that you paid if we cancel your purchase. (You may be charged a small Refund Fee from The Payment Processor)

Questions

If you have any questions about our Payment Policy, please contact us at support@epetss.com.